FAQ's

 

How should I clean my silicone tableware?
We recommend warm soapy water or the top rack of your dishwasher for product longevity. Always clean before first use.
 
Will the silicone stain?
Our silicone is stain resistant, however with pureed foods like carrot or anything with a tomato base, there is potential for it to leave an oily residue giving a yellowish appearance. We recommend soaking in hot soapy water and then clean as per usual. Bicarbonate of soda and lemon juice can also help clear up any stains. 
 
Does the suction actually work?
Our bowls and plates suction really well to most surfaces. The suction works best on non-porous surfaces like plastic high chairs, stone or glass tabletops and will be less effective on non-sealed, porous or rough surfaces.
Ensure the bottom of the bowl/plate is clean as well as the surface you are placing it. Remember to push down firmly in the centre of the bowl to remove any air pockets.
  
Are the colours the same as the photos on your website?
We do our very best to represent the colours as accurately as possible on our website, however depending on which browser you use, there may be minor discrepancies. Also bear in mind the colours will look different in different lighting situations, we do our best to show them in a variety of settings on our social media pages. 
 
Where are your products made? 
The majority of our products are made by the kings and queens of silicone manufacturing over in China. We work with a brilliant factory that specialise in manufacturing food grade silicone products for babies. Unfortunately New Zealand does not have the facilities for this. We do however get our beautiful packaging made here in New Zealand. 
 
Do you ship to rural addresses?
We do, please ensure you select the rural delivery option at the checkout otherwise your order will be delayed while we get in touch to organise your correct payment. Please be mindful that we have already discounted all shipping costs to ensure shopping with us is more affordable. 
 
Do you ship worldwide?
Our website is currently open for orders from New Zealand and Australia only, however we do provide shipping quotes to all other countries upon request.
 
For any further enquiries please contact us at hello@tinytableco.nz
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